Terms and Condition
Welcome to The Floral (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website www.theefloralstudio.com
and our services including online ordering of cakes, flowers, and gifts. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before placing any order.
1. General Terms
By using our website, you confirm that you are at least 18 years of age or using it under parental supervision.
The Floral reserves the right to modify or discontinue any service, product, or feature without prior notice.
All information provided on this site is for general use and may change without notice.
2. Products & Services
All cakes, flowers, and gifts are subject to availability.
In rare cases, if a specific product is unavailable, we may substitute it with a similar item of equal or higher value, ensuring customer satisfaction.
Images on the website are for representation purposes only; actual products may slightly differ due to lighting, packaging, or design updates.
3. Pricing & Payment
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Payment must be made in full at the time of placing the order through secure payment gateways provided on the site.
The Floral is not responsible for failed transactions due to bank or network issues.
4. Delivery Policy
We strive to deliver products on the date and time selected by the customer, but unavoidable delays due to traffic, weather, or logistical issues may occur.
In case of incorrect delivery information, re-delivery charges may apply.
Delivery to remote or restricted areas may be limited or unavailable.
5. Order Modification & Cancellation
Order modifications or cancellations must be requested at least 24 hours before the delivery time.
Once the product is out for delivery or customized, cancellation is not possible.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of The Floral and protected under copyright law.
Unauthorized use, reproduction, or distribution of any material from this website is strictly prohibited.
7. Limitation of Liability
The Floral shall not be liable for any indirect, incidental, or consequential damages arising from product use or delivery delays.
Our total liability for any claim shall not exceed the amount paid for the order.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Noida, Uttar Pradesh.
9. Contact Information
For any queries or concerns, please contact us at:
📧 Email: theefloralstudio@gmail.com
📞 Phone: 01206052170, +91-9990307040, +91-9990923303
🌐 Website: www.theefloralstudio.com
📍 Address: Ground Floor, Kiosk No-1, Central Market Sec-120, Noida (UP)-201301
