Privacy Policy

Welcome to The Floral (“Company”, “we”, “our”, “us”). Your privacy is extremely important to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website www.theefloralstudio.com or interact with our services.

By using our website or submitting your details, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from our users:

Personal Information: Your name, email address, phone number, delivery address, and payment details (when you make a purchase).
Non-Personal Information: Browser type, IP address, device information, and browsing patterns collected automatically through cookies and analytics tools.
Communication Information: Any message, feedback, or inquiry submitted through our contact forms or social media platforms.

2. How We Use Your Information

We use your information to:
Process and fulfill your orders efficiently.
Deliver products (cakes, flowers, gifts) to the correct address.
Improve our website, products, and customer experience.
Communicate order updates, offers, and service notifications.
Respond to your questions, feedback, and requests.
Comply with legal and regulatory requirements.

3. Data Security

We adopt industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that while we strive for complete security, no online data transmission or storage method is 100% secure.

4. Sharing of Information

We respect your privacy and do not sell, trade, or rent users’ personal information.
We may share limited information with:
Trusted Delivery Partners to ensure safe and timely product delivery.
Payment Gateways to process secure online transactions.
Legal Authorities when required by law or government order.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us analyze traffic and remember your preferences for future visits. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage users to review their privacy policies before providing personal data.

7. Your Rights

You have the right to:
Access or update your personal data.
Request deletion of your information (subject to legal obligations).
Withdraw consent to receive marketing communications.

For such requests, please contact us at theefloralstudio@gmail.com .

8. Updates to This Policy

The Floral reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. We encourage users to check this page periodically for changes.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

The Floral
📧 Email: theefloralstudio@gmail.com
📞 Phone: 01206052170, +91-9990307040, +91-9990923303
🌐 Website: www.theefloralstudio.com
📍 Address: Ground Floor, Kiosk No-1, Central Market Sec-120, Noida (UP)-201301