Terms & Conditions

Welcome to The Floral (“Company”, “we”, “our”, “us”). By accessing or using our website www.theefloralstudio.com and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our website.
1. Use of Website
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and not engage in any activity that may harm, disrupt, or misuse our services.
2. Products & Services
The Floral offers flowers, cakes, gifts, and decoration services. All product images shown on the website are for reference purposes only. Actual products may vary slightly in color, design, or arrangement due to availability, seasonal factors, or customization.
3. Orders & Payments
All orders placed through our website are subject to acceptance and availability. Prices listed are subject to change without prior notice. Payments must be made in full at the time of placing the order through our approved payment gateways. We reserve the right to cancel or refuse any order at our discretion.
4. Delivery Policy
We make every effort to deliver products on time to the provided address. However, delivery timelines may be affected by factors beyond our control, such as weather conditions, traffic, or incorrect delivery details. The Floral shall not be held liable for delays caused by such circumstances.
5. Cancellation & Refunds
Order cancellations and refunds are subject to our cancellation policy. Customized, same-day, or perishable items may not be eligible for cancellation or refund once processing has begun. Refunds, if applicable, will be processed through the original payment method.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of The Floral and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. Limitation of Liability
The Floral shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability, if any, shall be limited to the value of the product or service purchased.
8. Third-Party Services
We may engage third-party service providers such as delivery partners or payment gateways. We are not responsible for the actions, policies, or services of such third parties.
9. Changes to Terms
The Floral reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.
10. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
The Floral
📧 Email: theefloralstudio@gmail.com
📞 Phone: 01206052170, +91-9990307040, +91-9990923303
🌐 Website: www.theefloralstudio.com
📍 Address: Ground Floor, Kiosk No-1, Central Market Sec-120, Noida (UP)-201301